Open Positions

We’re hiring!

Customer Success Specialist


 

Focus: Customer communication

We are looking for a special talent to join our team as a Customer Success Specialist.

 

WHO YOU ARE

Experienced in:

  • supporting groups in an operational role.
  • communicating with users from diverse professional, organizational and cultural backgrounds.
  • setting up, configuring, and trouble-shooting real-life issues around tech tools.

Having the matching mindset 

  • Feeling ease to ask questions before giving answers. 
  • Experiencing problem-solving as a way of having fun.
  • Seeing customer success as a true source of job satisfaction.

Personal and professional strengths

  • Independent, self-aware, intrinsically motivated.
  • Ability to quickly grasp the customer’s or problem context.
  • Accountable for what you do, yet comfortable to ask for and make use of available help.
  • Able to communicate with clarity, both written and verbal. Visual skills are a plus.
  • Skilled and potential to grow in content creation to support customers in multiple channels.
  • Flexible, adaptive, easy to work with our culturally diverse and globally distributed team.

 

WHAT WE OFFER

  • Challenges of solving very diverse problems from a wide spectrum of customer organizations.
  • Opportunity to be in the forefront of customer communication and accountable for customer success. 
  • Flexibility to work from anywhere in your preferred time or accommodate your other life obligations. 
  • Stable and great pay for a decent quality of life in exchange for good work.  We focus on results, not hours. We appreciate the opportunity to support our collective well-being.
  • Learn more what work means to us.

 

HOW TO APPLY

Interesting in joining us? Please head over to the Teamup Job Application form.